• STYLEBEST
  • Home > > Cell phones

    Customer Questions & AnswersAsk a question

    • All (98)
    • Product information (77)
    • Stock status (2)
    • Payment (3)
    • About shipping (13)
    • Others (3)
    • Q

      Hi, I would like to know if 4G will work here in Australia or if you know of any issues that may stop it operating in Australia

      By Jackson Winter Aug-01/2017 02:08:54

      A

      Hello Jackson,
      For the frequency issue, you need to check it in the link http://maps.mobileworldlive.com/ and the information as follows:

      Network:
      2G: GSM 850/900/1800/1900MHz
      3G: WCDMA 900/2100MHz
      4G: FDD-LTE 800/1800/2100/2600MHz


    • Q

      Purchased this phone New products gadgets on ebay in February this year but is now not holding the charge,stated a one year manufactures Warranty who can I send the phone to to get fixed Great phone

      By Danny mcCartney Jun-15/2017 01:06:21

      A

      Hello Danny
      For after sales issue, please go to our Support Center here: http://support.chinatopgoods.net/
      For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

    • Q

      it comes with Android 6.0, would it be update to Nougat 7.0? how? thank you

      By luca Jun-13/2017 01:06:47

      A

      Hello luca,
      Thanks for your inquiry.


      Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.

    • Q

      hello i'd like to know the battery...how long does it works? thank you...

      By g.l. Jun-10/2017 01:06:54

      A

      Hello, g.l.

      Thank you for the inquiry.

      For standby times, it can work 360 hours.

      Normally, it can work 7-10 days.

      Please feel free to contact us if you have additional questions.

    • Q

      What supports 4G network in Romania?

      By Viorel Alecu May-18/2017 06:05:56

      A

      Hello Viorel,


      This phones supports 4G networks in Romania.

    • Q

      Hi Does the product comes with clear cover on the box ? Thank you

      By Mourad May-17/2017 06:05:31

      A

      Hello Mourad,


      Cell Phone: 1
      Power Adapter: 1
      USB Cable: 1
      Screen Protector: 1
      OTG Cable: 1
      English Manual : 1
      SIM Needle: 1

    • Q

      hello,i am thinking of purchasing this item as soon as i get my money and i need to ask some questions...if i order this phone how long would it take to come to Montenegro...and when it arives do i get glass protection and a mask for my phone...thanks

      By Dimitrije May-09/2017 06:05:36

      A

      Hello Dimitrije,


      Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


      Please refer to our shipping estimations below:

      1) Expedited Shipping: 3-7 business days

      2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

      3) Priority Line: 5-25 business days (Only available for certain countries)


      Learn more information about our shipping methods here: http://chinatopgoods.net/about/shipping-methods.html


    • Q

      Boa tarde. Desejo comprar este produto, gostaria de saber quando chega no Brasil? E tenho que comprar uma capa protetora pra ele?

      By Alan May-06/2017 03:05:03

      A

      Hello Alan,

      We have checked it for you, you need to purchase a case for it.

      Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


      Please refer to our shipping estimations below:

      1) Expedited Shipping: 3-7 business days

      2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

      3) Priority Line: 5-25 business days (Only available for certain countries)


      Learn more information about our shipping methods here: http://chinatopgoods.net/about/shipping-methods.html


    • Q

      every good phone am checking does not ship to Uganda, why? GEARBEST, what has happened to you?

      By Gilbert Apr-26/2017 07:04:51

      A

      Hello Gilbert,


      I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time.

      We will aim at improving this as soon as possible.


      Please kindly check out our other available items here: http://chinatopgoods.net/new-products/

      Grab our best deals here: http://chinatopgoods.net/gadget-deals.html



    • Q

      How much is shipping cost to greece?

      By zisis Apr-25/2017 04:04:09

      A

      Hello zisis,


      You can see the shipping costs and delivery time for your order during the checkout.


      Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed.


      We have 3 methods of delivery, the estimated shipping times are below:

      1) Expedited Shipping: 3-7 business days

      2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

      3) Priority Line: 5-25 business days (Only available for certain countries)


      Learn more information about our shipping methods here: http://chinatopgoods.net/about/shipping-methods.html


    Prev 1 234 ... 10Go To: GO

    • Q

      Hi, I would like to know if 4G will work here in Australia or if you know of any issues that may stop it operating in Australia

      By Jackson Winter Aug-01/2017 02:08:54

      A

      Hello Jackson,
      For the frequency issue, you need to check it in the link http://maps.mobileworldlive.com/ and the information as follows:

      Network:
      2G: GSM 850/900/1800/1900MHz
      3G: WCDMA 900/2100MHz
      4G: FDD-LTE 800/1800/2100/2600MHz


    • Q

      Purchased this phone New products gadgets on ebay in February this year but is now not holding the charge,stated a one year manufactures Warranty who can I send the phone to to get fixed Great phone

      By Danny mcCartney Jun-15/2017 01:06:21

      A

      Hello Danny
      For after sales issue, please go to our Support Center here: http://support.chinatopgoods.net/
      For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

    • Q

      it comes with Android 6.0, would it be update to Nougat 7.0? how? thank you

      By luca Jun-13/2017 01:06:47

      A

      Hello luca,
      Thanks for your inquiry.


      Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.

    • Q

      hello i'd like to know the battery...how long does it works? thank you...

      By g.l. Jun-10/2017 01:06:54

      A

      Hello, g.l.

      Thank you for the inquiry.

      For standby times, it can work 360 hours.

      Normally, it can work 7-10 days.

      Please feel free to contact us if you have additional questions.

    • Q

      What supports 4G network in Romania?

      By Viorel Alecu May-18/2017 06:05:56

      A

      Hello Viorel,


      This phones supports 4G networks in Romania.

    • Q

      Hi Does the product comes with clear cover on the box ? Thank you

      By Mourad May-17/2017 06:05:31

      A

      Hello Mourad,


      Cell Phone: 1
      Power Adapter: 1
      USB Cable: 1
      Screen Protector: 1
      OTG Cable: 1
      English Manual : 1
      SIM Needle: 1

    • Q

      hello,i am thinking of purchasing this item as soon as i get my money and i need to ask some questions...if i order this phone how long would it take to come to Montenegro...and when it arives do i get glass protection and a mask for my phone...thanks

      By Dimitrije May-09/2017 06:05:36

      A

      Hello Dimitrije,


      Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


      Please refer to our shipping estimations below:

      1) Expedited Shipping: 3-7 business days

      2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

      3) Priority Line: 5-25 business days (Only available for certain countries)


      Learn more information about our shipping methods here: http://chinatopgoods.net/about/shipping-methods.html


    • Q

      Boa tarde. Desejo comprar este produto, gostaria de saber quando chega no Brasil? E tenho que comprar uma capa protetora pra ele?

      By Alan May-06/2017 03:05:03

      A

      Hello Alan,

      We have checked it for you, you need to purchase a case for it.

      Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


      Please refer to our shipping estimations below:

      1) Expedited Shipping: 3-7 business days

      2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

      3) Priority Line: 5-25 business days (Only available for certain countries)


      Learn more information about our shipping methods here: http://chinatopgoods.net/about/shipping-methods.html


    • Q

      Looks great! Does it come with north American charger? Pictures are euro?

      By Len Apr-25/2017 10:04:10

      A

      Hello Len,

      It comes you with a EU Plug.

      Let me know if you need any help.

    • Q

      HI, Staff exactly what is in the box. Obliged Garry Gall.

      By garry gall Apr-20/2017 10:04:16

      A

      Hello garry,

      Please check the package contents:

      Cell Phone: 1
      Power Adapter: 1
      USB Cable: 1
      Screen Protector: 1
      OTG Cable: 1
      English Manual : 1
      SIM Needle: 1

    Prev 1 234 ... 8Go To: GO

    • Q

      GOSTARIA DE SABER SE ESTE PRODUTO PODE SER ENVIADO DE UM ARMAZÉN NOS E U A

      By JOILSON CAON Apr-18/2017 07:04:45

      A

      Hello JOILSON,

      Please kindly note, the item is only available in HK warehouse and HK-2 warehouse.

    • Q

      when it will be in stock in europe warehouse

      By Marko Oct-11/2016 07:10:20

      A

      Hello Marko,

      Thanks for your inquiry.

      We expect it in stock in about 7-15 business days.

    • Q

      My country regulations doesn't allow me to spend more than hundred dollar in a month for overseas transactions. Pls I need your help because I must buy this phone. Thanks.

      By Bello Najeem Mar-08/2017 02:03:20

      A

      Hello Bello,
      Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

      Sorry for this inconvenience caused.

    • Q

      Hello good day. I like this phone, and wish to get one. I am from Nigeria. Please how much would this phone cost me in Naira, and can it be delivered to Nigeria?? Thanks

      By Frankline Jan-23/2017 07:01:21

      A

      Hello Frankline,

      Thank you for your inquiry.

      We are sorry that it can not be shipped to your country, these shipping methods are not available for the destination country in your address. Hence there is no shipping method option. We also hope the courier will improve.

      Thank you, Let me know if you need any help.

      Have a nice day!


    • Q

      Can you please tell me how much does this product costs in euros??? thank you in advance.

      By Panagiotis Jan-14/2017 01:01:06

      A

      Hello Panagiotis,
      This product is 131.22 EUR.

      Thanks for your interest.

    • Q

      every good phone am checking does not ship to Uganda, why? GEARBEST, what has happened to you?

      By Gilbert Apr-26/2017 07:04:51

      A

      Hello Gilbert,


      I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time.

      We will aim at improving this as soon as possible.


      Please kindly check out our other available items here: http://chinatopgoods.net/new-products/

      Grab our best deals here: http://chinatopgoods.net/gadget-deals.html



    • Q

      How much is shipping cost to greece?

      By zisis Apr-25/2017 04:04:09

      A

      Hello zisis,


      You can see the shipping costs and delivery time for your order during the checkout.


      Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed.


      We have 3 methods of delivery, the estimated shipping times are below:

      1) Expedited Shipping: 3-7 business days

      2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

      3) Priority Line: 5-25 business days (Only available for certain countries)


      Learn more information about our shipping methods here: http://chinatopgoods.net/about/shipping-methods.html


    • Q

      Does not have the method of sending Priority Line to Portugal?

      By Filipe Nogueira Apr-18/2017 04:04:30

      A

      Hello Filipe,


      Unfortunately, shipment by priority line is unavailable for HK-2/HK warehouse.

      Please check out our other amazing items here: http://chinatopgoods.net/new-products/

      Grab our best deals here: http://chinatopgoods.net/gadget-deals.html


    • Q

      how longe it take to recive with dhl to algeria

      By amin saihi Mar-25/2017 05:03:02

      A

      Hello amin,
      Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
      Please refer to our shipping estimation below:
      1) Expedited Shipping: 3-7 working days
      2) Unregistered Air Mail & Registered Air Mail:10-40 working days
      3) Priority Line : 5- 25 working days(Only for partial countries)
      Learn more information about shipping from http://chinatopgoods.net/about/shipping-methods.html

    • Q

      shiping with dhl or standar shiping to algeria in HK-2

      By amin saihi Mar-25/2017 03:03:08

      A

      Hello amin,


      Thank you for your inquiry.

      We can ship it to Algeria Via Expedited Shipping(DHL) from HK-2.

    • Q

      Dear gear best. I'm wondering way you can not ship http://chinatopgoods.net/cell-phones/pp_349081.html?wid=3 from eu storage to Slovenia beacuse we are in europe union and only from eu storega I don't have to pay any custom fee and tax and on the list are all countries from european union except Slovenia. Thank you for your answer. Best regards

      By Primož Mar-05/2017 01:03:15

      A

      Hello Primož
      Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
      For more details: http://chinatopgoods.net/about/faq.html

      Shipping time depends on the shipping method selected in the check-out. Please consider these estimations as a reference:
      1) Expedited Shipping: 3-7 working days
      2) Unregistered Air Mail & Registered Air Mail:10-40 working days
      3) Priority Line : 5- 25 working days(Only for partial countries)
      Learn more information about shipping from http://chinatopgoods.net/about/shipping-methods.html


    • Q

      hello,i live in iran,can i buy this phone or you can not deliver it in my country?

      By puria Feb-26/2017 01:02:09

      A

      Hello Customer,

      Please choose HK-2 warehouse. Then we can ship it.

    • Q

      If I choose "warehouse EU " i assume no VAT and customs taxes will be added to the shown price.Is that correct? Shippment will be in another EU country(Sweden)

      By Christian Jan-15/2017 03:01:05

      A

      Hello Christian
      Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
      For more details: http://chinatopgoods.net/about/faq.html

    • Q

      I need to buy it.You can ship to Tanzania?

      By Hassan Jan-09/2017 09:01:52

      A

      Hello Hassan,


      Thank you for your inquiry.

      I am sorry we can not ship it to Tanzania.

    • Q

      Hi, if i order the Oukitel k6000 pro from china warehouse, will it come with a EU Charger or with a China Charger? Thank You. Greatings.

      By Andi Jan-09/2017 01:01:11

      A

      Hello Andi,

      The plug of the item is EU plug.

      The warehouse will not effect it.
      Best Regards

    Prev 1 2Go To: GO

    • Q

      Does this include a case too?

      By Vlad Mar-11/2017 12:03:09

      A

      Hello Vlad,

      The case is not included.

      Thanks for your inquiry and support.

    • Q

      Hallo, it seems a perfect cell phone but what about guaranty??? I mean if a problem occurs? Thank you in advance

      By konstantina Sep-26/2016 06:09:41

      A

      Hello konstantina,

      It is with one year warranty(Gearbest). Please kindly review our warranty here : http://chinatopgoods.net/about/warranty-and-return.html
      Any issue you can feel free to contact us here: http://chinatopgoods.net/about/contact-us.html, we will settle your issue.

      Thanks for your attention.

    • Q

      It would be able to make toast a film of vidrou or give a good discount on a kit hood + transparent glass film?

      By Bruno Sep-23/2016 09:09:25

      A

      Hello Bruno,
      Regarding the item http://chinatopgoods.net/cell-phones/pp_349081.html?wid=21, the price is $151.39 .

      There is not an additional discount at the moment, please kindly check our website .


      We kindly suggest that you can choose this Glass Screen Film, please kindly check the link : http://chinatopgoods.net/screen-protectors/pp_424827.html?wid=21 .

    This web site is a search engine of electronic gadgets.
    All materials presented only for informational purposes.
    chinatopgoods.net - is an aggregator of goods. System search for products in various online stores..


    Attention! This website does not sell any products, but only contains advertising web links to sellers. Responsibility for copyrights is borne by direct sellers and online stores!
    ×
    Cash Back on GearBest