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  • All (97)
  • Product information (76)
  • Stock status (2)
  • Payment (2)
  • About shipping (8)
  • Others (9)
  • Q

    Does this cell have a gyro and Accelerometer sensor? https://gsmarena.com/glossary.php3?term=sensors

    By tom Nov-11/2017 03:11:27

    A

    Hello tom,


    Sorry it just can support Sensor: Ambient Light Sensor, Gravity Sensor, Proximity Sensor, E-compass, Hall Sensor, Smart Touch Sensor .

    Let me know if you need any further assistance.


  • Q

    My order is stuck in processing for weeks now. What is going on here?

    By Thomas Nov-02/2017 03:11:23

    A

    Hello Thomas,
    We are sorry this item not in stock now, we except in stock between Nov 3 - Nov 4.

  • Q

    Hello, Does it support Slovak language and OTA update? Thanks

    By Timotej Oct-31/2017 02:10:05

    A

    Hello Timotej,
    We are sorry it doesn't support Slovak language, it support OTA.

  • Q

    Does it come with screen protector and back cover included?

    By Mia Oct-06/2017 06:10:15

    A

    Hello Mia,

    Package Contents

    Cell Phone: 1
    Power Adapter: 1
    USB Cable: 1
    English Manual : 1


    Sorry, there are no screen protector and back cover in the package.

  • Q

    Please tell me, if this phone support fm radio.

    By marco1xls Sep-24/2017 07:09:10

    A

    Hello marco1xls,
    Yes it support.

  • Q

    So this is now Andriod 7.0? It still says 6.0 in the picture.

    By Bigdog bignuts Sep-21/2017 10:09:37

    A

    Hello Bigdog,


    Yes, the system is Android 7.0.


    Let me know if you need any further assistance.


  • Q

    Dear buyer do you send the stating code so that I can monitor the same by the mails from my country? and would you be able to declare a lower value of the device at the time of shipment? Thanks, Dico, for your answers.

    By Feliphe lacerda Sep-07/2017 12:09:14

    A

    Hello Feliphe,


    You can choose stating mail when you check out.

    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions, here: http://chinatopgoods.net/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.


  • Q

    Greetings! Is the Vernee Thor going to receive Android 8 (aka Oreo) in the next few months?

    By Kostas Sep-04/2017 12:09:07

    A

    Hello Kostas,
    We are sorry it's manufacturer issue, it out of our control, we can't know it.

  • Q

    What is the quality of the screen

    By bouterfas imad eddine Aug-28/2017 12:08:01

    A

    Hello bouterfas,
    Thank you for your inquiry.

    It is Corning Gorilla Glass 3 Screen.

    Let me know if you need any help.

  • Q

    Hi, Can the battery be remplaced ? Do you sell remplacement battery ? Thx.

    By pekinight Aug-01/2017 07:08:14

    A

    Hello pekinight,

    Battery Capacity (mAh): 2800mAh Built-in Battery


    The battery cannot be replaced and we don't sell replacement battery.

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  • Q

    Does this cell have a gyro and Accelerometer sensor? https://gsmarena.com/glossary.php3?term=sensors

    By tom Nov-11/2017 03:11:27

    A

    Hello tom,


    Sorry it just can support Sensor: Ambient Light Sensor, Gravity Sensor, Proximity Sensor, E-compass, Hall Sensor, Smart Touch Sensor .

    Let me know if you need any further assistance.


  • Q

    Hello, Does it support Slovak language and OTA update? Thanks

    By Timotej Oct-31/2017 02:10:05

    A

    Hello Timotej,
    We are sorry it doesn't support Slovak language, it support OTA.

  • Q

    Does it come with screen protector and back cover included?

    By Mia Oct-06/2017 06:10:15

    A

    Hello Mia,

    Package Contents

    Cell Phone: 1
    Power Adapter: 1
    USB Cable: 1
    English Manual : 1


    Sorry, there are no screen protector and back cover in the package.

  • Q

    Please tell me, if this phone support fm radio.

    By marco1xls Sep-24/2017 07:09:10

    A

    Hello marco1xls,
    Yes it support.

  • Q

    So this is now Andriod 7.0? It still says 6.0 in the picture.

    By Bigdog bignuts Sep-21/2017 10:09:37

    A

    Hello Bigdog,


    Yes, the system is Android 7.0.


    Let me know if you need any further assistance.


  • Q

    Greetings! Is the Vernee Thor going to receive Android 8 (aka Oreo) in the next few months?

    By Kostas Sep-04/2017 12:09:07

    A

    Hello Kostas,
    We are sorry it's manufacturer issue, it out of our control, we can't know it.

  • Q

    What is the quality of the screen

    By bouterfas imad eddine Aug-28/2017 12:08:01

    A

    Hello bouterfas,
    Thank you for your inquiry.

    It is Corning Gorilla Glass 3 Screen.

    Let me know if you need any help.

  • Q

    Hi, Can the battery be remplaced ? Do you sell remplacement battery ? Thx.

    By pekinight Aug-01/2017 07:08:14

    A

    Hello pekinight,

    Battery Capacity (mAh): 2800mAh Built-in Battery


    The battery cannot be replaced and we don't sell replacement battery.

  • Q

    This smartphone have a screem mirroring?

    By Ralbert Jul-18/2017 07:07:51

    A

    Hello Ralbert,


    Yes. It supports Miracast.

    Thank you for your inquiry.

  • Q

    It have a real IMEI and homologated or work on Brazil?

    By Mosart Jul-09/2017 07:07:32

    A

    Hello Mosart,


    It has IMEI number.

    Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


Prev 1 234 ... 8Go To: GO

  • Q

    My order is stuck in processing for weeks now. What is going on here?

    By Thomas Nov-02/2017 03:11:23

    A

    Hello Thomas,
    We are sorry this item not in stock now, we except in stock between Nov 3 - Nov 4.

  • Q

    does this have finnish language

    By tarmo32 Jul-23/2016 03:07:48

    A

    Hello tarmo32,
    This phone is with Finnish language. Thanks for your attention.

  • Q

    Do you want say something about payment? If the mobile for this sell side is original?

    By kkekekkeke Jul-01/2016 09:07:56

    A

    Hello kkekekkeke,
    Our website accepts following safe and secure payment methods:
    1.PayPal
    2.Pay by credit card directly
    3.Pay by credit card via PayPal
    4.Wire Transfer
    5.Western Union
    6.Pay by Boleto Bancario via Ebanx
    Available payment methods depends on where are you from. Please add items to cart, click"proceed to checkout",then choose the destination country to check it.
    If you pay by Wire Transfer,Western Union,please contact us for further details.


    The product is original.
    Please feel free to order anytime.

  • Q

    what is the dollar price

    By K.S.Supun Jun-24/2016 01:06:23

  • Q

    Dear buyer do you send the stating code so that I can monitor the same by the mails from my country? and would you be able to declare a lower value of the device at the time of shipment? Thanks, Dico, for your answers.

    By Feliphe lacerda Sep-07/2017 12:09:14

    A

    Hello Feliphe,


    You can choose stating mail when you check out.

    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions, here: http://chinatopgoods.net/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.


  • Q

    eu quero enviar para o brasil, preciso pagar alguma taxa? Se precisar quanto é?

    By gabriel May-21/2017 11:05:41

    A

    Hello gabriel,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://chinatopgoods.net/about/faq.html


  • Q

    Hello! Can this cell phone be shipped to China? Thanks

    By Fernando May-07/2017 10:05:57

    A

    Hello Fernando,
    It is unable to be shipped to China. Kindly check if this size is suitable for you.Let me know if you need any help.

  • Q

    Quantos Dias em media leva para chegar? Já faz 13 Dias Após terem confirmado o pagamento e ainda não recebi o produto.

    By Guillermo Dos Santos Apr-21/2017 07:04:26

    A

    Hello Guillermo,


    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://chinatopgoods.net/about/shipping-methods.html

    The precise shipping time can also be affected by factors such as customs,remote locations, peak shipping periods, Holidays and Festivals,inclement weather and operational issues impacting the shipping company.

  • Q

    Hello, I want to buy Vernee Tor but I have Customs In my country. Can you declare the value of the product under 20$? Thank you!!

    By Fatjon Apr-18/2017 11:04:11

    A

    Hello Fatjon,

    According to our website's policy import taxes are solely customer's responsibility.
    Please check this link http://chinatopgoods.net/about/faq.html.


    In accordance with customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

    Unfortunately,we have no control over these regulations and potential import duties.

    We sincerely appreciate your understanding in this matter and wish to apologize for any inconvenience caused.

    Should you have any questions or require additional information, please feel free to contact us anytime.


  • Q

    Hello, What is the average delivery time for Brazil?

    By Geidson Nov-01/2016 08:11:49

    A

    Hello Geidson
    We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    1) Expedited Shipping: 7-15 working days
    2) Registered Air Mail:10-25 working days
    3) Unregistered Air Mail:13-30 working days

    4) Priority Line : 7 - 15 working days(Only for partial countries)
    Learn more information about shipping from http://chinatopgoods.net/about/shipping-methods.html

  • Q

    How does it take to ship to UK

    By Joss Sep-23/2016 07:09:37

    A

    Hello Joss,
    Shipping time depends on the shipping method selected in the check-out. Please consider these estimations as a reference:
    1) Expedited Shipping (DHL, FedEx, UPS)=> 3-7 business days
    2) Standard Shipping (EMS) => 7-10 business days
    3) Flat Rate Shipping=> 10-25 business days
    Learn more information about the shipping time from http://chinatopgoods.net/about/shipping-methods.html

  • Q

    tem como pagar um frete pra entrega ser mais rápido para o Brasil?

    By Beto Aug-08/2016 11:08:17

    A

    Olá Beto,

    Você pode ver os custos de transporte e tempo de entrega durante o check-out. Passos a seguir 1. Adicione o seu produto ao seu carrinho 2. Insira seu país de entrega 3. O custo de envio será automaticamente exibida.

    Assim que recebermos o seu pagamento nós enviaremos o seu item de acordo com a estimativa da expedição indicado na página do produto.

    Entrega estimativa de tempo:

    1) Envio Expedito: 3-7 dias de trabalho

    2) Envio padrão: 7-10 dias de trabalho

    3) taxa fixa de entrega: 10-25 dias de trabalho

    Saiba mais informações sobre o envio de http://chinatopgoods.net/about/shipping-methods.html

    Obrigado por sua pergunta.


  • Q

    Meu Vernee Thor Bugou E Agora? Até Ontem Ele Estava Legal Mais Quando Reiniciei Sem O Chip Ele Me Pediu Um Pin E Eu Coloquei O Pin Mais Nao Foi, Agora Eu Consegui Tirar O Pin Mais O Celular Bugou Total Nao Funciona Nem Os Botões Capacitivo.

    By _Gamer Jun-10/2017 06:06:19

    A

    Hello _Gamer
    For after sales issue, please go to our Support Center here: http://support.chinatopgoods.net/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    Esse valor é taxado ao entrar no Brasil? tenho enterese no produto... porem estou com receio do taxamento ficar muito alto.

    By moraes May-11/2017 05:05:45

    A

    Hello moraes,

    According to our website's policy import taxes are solely customer's responsibility.
    Please check this link http://chinatopgoods.net/about/faq.html.


    For your reference, taxes are charged by their local Customs Office and country regulations that is beyond our control.


  • Q

    It is possible to pay in installments?

    By nephilin 1000°c Feb-02/2017 11:02:27

    A

    Hello nephilin,

    Thank you for your inquiry.

    http://chinatopgoods.net/about/payment-methods.html, for your reference.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    It is possible to pay in installments

    By nephilin Feb-02/2017 11:02:31

    A

    Hello nephilin,

    Thank you for your inquiry.

    http://chinatopgoods.net/about/payment-methods.html, for your reference.

    Thank you, Let me know if you need any help.

    Have a nice day!


  • Q

    Hi! Can i have a free sample for review on my italian youtube channel? Thanks and having a good day!

    By DavideLolli97 Dec-08/2016 12:12:26

    A

    Hello DavideLolli97,
    Yes, you can .

    Thanks for your inquiry.


  • Q

    Will this work ok in united kingdom?

    By Mark Westbrook Sep-04/2016 12:09:04

    A

    Hello Mark,

    It is unlocked for Worldwide use. Please ensure local area network is compatible. click here(http://maps.mobileworldlive.com/ ) for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

    Network:
    2G: GSM 900/1900/2100MHz
    3G: WCDMA 900/2100MHz
    4G: FDD-LTE 800/1800/2100/2600MHz

    Thanks for your attention.

  • Q

    hi wanted to ask here on the phone veerne //chinatopgoods.net/cell-phones/pp_343580.html?wid=11 114.99$ but when I add in a cart to get 119$ as understandhttp

    By Пуля Aug-30/2016 10:08:16

    A

    Hello Пуля,

    Price may fluctuate due to page cashes, updates or sales ending; the most up-to-date price takes priority.

    Thanks for your attention.

  • Q

    hello, Could you declare price $45 for vernee thor when I buy item?

    By Agata Aug-25/2016 12:08:09

    A

    Hello Agata,
    Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

  • Q

    does it run att in the usa

    By joe Jul-25/2016 09:07:07

    A

    Hello joe,

    Please confirm the network:

    2G: GSM 900/1900/2100MHz
    3G: WCDMA 900/2100MHz
    4G: FDD-LTE 800/1800/2100/2600MHz


    Tip:

    Unlocked for Worldwide use. Please ensure local area network is compatible. Click herehttp://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


    Best Regards


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