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Ulefone Power 4G Phablet......

$129.02

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Customer Questions & AnswersAsk a question

  • All (96)
  • Product information (71)
  • Stock status (4)
  • Payment (3)
  • About shipping (9)
  • Others (9)
  • Q

    Good day, can a phone break up and replace batteries ???

    By Zdenek Jul-31/2017 11:07:46

    A

    Hello Zdenek,
    Built-in Battery, we are sorry you can't do it.

  • Q

    Is this phone compatible in Romania for RCS -RDS Digi Mobil network?

    By Ilie Jul-20/2017 06:07:03

    A

    Hello Ilie,

    Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

    Network:
    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 900/2100MHz
    4G: FDD-LTE 800/900/1800/2100/2600MHz

  • Q

    Good afternoon. Could you please inform if the device has gyroscope? thank you.

    By xogul May-31/2017 09:05:18

    A

    Hello xogul,


    It doesn't have gyroscope.

  • Q

    olá Boa tarde tem alguma forma de enviar sem eu ser tributado aqui no Brasil porque e um absurdo o valor cobrado aqui amigo

    By Jairo May-13/2017 09:05:38

    A

    Hello cleidson,

    Taxes are charged by their local Customs Office and country regulations that is beyond our control and we are sorry that we can not give you a precise answer.


    Please check this link: http://chinatopgoods.net/about/faq.html.



  • Q

    ola, esse smartphone tem NFC?

    By maria May-10/2017 12:05:17

    A

    Hello maria,

    It does not have the NFC function.

    Let me know if you need any help.

  • Q

    Hi, if I order the phone from the UK, will I be supplied with a UK charger? If not, will it still fast charge with a UK adaptor on top of the supplied charger?

    By Mo Mar-18/2017 11:03:42

    A

    Hello Mo,
    Yes, we will ship US plug on your package.

  • Q

    Hello I want to buy the telephone But I have a question Do the normal shipping I can get a stating number can stat the shipment at the website 17stat Thank you

    By EL MORABET MOHCINE Mar-15/2017 03:03:39

    A

    Hello EL
    It depends on the shipping method selected in the check-out. Please consider these estimations as a reference:
    1) Expedited Shipping: 3-7 working days
    2) Unregistered Air Mail & Registered Air Mail:10-40 working days
    3) Priority Line : 5- 25 working days(Only for partial countries)
    Learn more information about shipping from http://chinatopgoods.net/about/shipping-methods.html

  • Q

    Hi, do you provide any warranty for this product?

    By Valter Mar-08/2017 05:03:31

    A

    Hello Valter
    Please read our full warranty terms here: http://chinatopgoods.net/about/warranty-and-return.html

  • Q

    Quisiera conocer el FCC-ID del smartfone

    By Milton Mar-07/2017 05:03:38

    A

    Hello Milton,
    This version has no FCC. Have a nice day!

  • Q

    Hola, hay stock de este móvil, gracias.

    By Jesús Agrella Mar-03/2017 05:03:06

    A

    Hola jesus


    Gracias por su consulta.

    Sí, está en stock ahora, por favor siéntase libre de ordenarlo.


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  • Q

    Good day, can a phone break up and replace batteries ???

    By Zdenek Jul-31/2017 11:07:46

    A

    Hello Zdenek,
    Built-in Battery, we are sorry you can't do it.

  • Q

    Is this phone compatible in Romania for RCS -RDS Digi Mobil network?

    By Ilie Jul-20/2017 06:07:03

    A

    Hello Ilie,

    Please ensure local area network is compatible. click http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

    Network:
    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 900/2100MHz
    4G: FDD-LTE 800/900/1800/2100/2600MHz

  • Q

    Good afternoon. Could you please inform if the device has gyroscope? thank you.

    By xogul May-31/2017 09:05:18

    A

    Hello xogul,


    It doesn't have gyroscope.

  • Q

    ola, esse smartphone tem NFC?

    By maria May-10/2017 12:05:17

    A

    Hello maria,

    It does not have the NFC function.

    Let me know if you need any help.

  • Q

    Hi, if I order the phone from the UK, will I be supplied with a UK charger? If not, will it still fast charge with a UK adaptor on top of the supplied charger?

    By Mo Mar-18/2017 11:03:42

    A

    Hello Mo,
    Yes, we will ship US plug on your package.

  • Q

    Quisiera conocer el FCC-ID del smartfone

    By Milton Mar-07/2017 05:03:38

    A

    Hello Milton,
    This version has no FCC. Have a nice day!

  • Q

    DOES THIS PHONE HAVE GYROSCOPE SENSOR ?

    By NIKOS Mar-01/2017 08:03:54

    A

    Hello NIKOS,


    Thank you for your inquiry.

    Sorry it doesn't have GYROSCOPE SENSOR .

  • Q

    Hello, the phone has gyroscope? Thanks Alex

    By António Alexandre Feb-26/2017 06:02:16

    A

    Hi customer,


    Please kindly note it doesn't have the gyroscope.

    Have a nice day.

  • Q

    Olá, boa tarde Gostaria de saber se o produto pega no brasil 3G E 4G é a primeira compra que irei fazer via gearbest

    By João victor de lima masche Feb-18/2017 02:02:11

    A

    Hello João,


    Please ensure local area network is compatible, click here http://maps.mobileworldlive.com/ for Network Frequency of your country.

  • Q

    Is it compatible with Mexicos frequency bands?

    By Aldo Feb-15/2017 01:02:24

    A

    Hello Aldo,


    Network:
    2G: GSM 850/900/1800/1900MHz
    3G: WCDMA 900/2100MHz
    4G: FDD-LTE 800/900/1800/2100/2600MHz

    Please ensure local area network is compatible. click here:http://maps.mobileworldlive.com/network.php?cid=201&cname=Mexico for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

    Thanks for your inquiry.

Prev 1 234 ... 8Go To: GO

  • Q

    Hola, hay stock de este móvil, gracias.

    By Jesús Agrella Mar-03/2017 05:03:06

    A

    Hola jesus


    Gracias por su consulta.

    Sí, está en stock ahora, por favor siéntase libre de ordenarlo.


  • Q

    Dear Sir or Madam, your website shows, that the product is in stock at EU Warehouse. Right now I am in Austria. Will the product sincerely arrive within one week. I am asking because of all the bad Buy & Reviews you get on trustpilot and because in one week I am going on vacation. So I can't buy a product (officially in stock) which still needs transportation from china. Best regards, Markus

    By Markus Feb-04/2017 08:02:54

    A

    Hello Markus,


    This item is available in our EU warehouse now.

    Generally, the average processing time is 1-3 business days. However, this depends on the item's stock availability. For small quantity orders, the processing time is 3-5 business days.
    The total delivery time = processing time +shipping time


    And the shipping time depend on the shipping method you choose. You can see the Shipping costs and shipping time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping time will be displayed automatically.


    Thanks for your inquiry.

  • Q

    When will be this product in EU-warehouse available?

    By Laszlo Aug-18/2016 08:08:47

    A

    Hello Laszlo,

    This item is not in stock in EU warehouse temporarily.
    Once it is back to our EU warehouse,we will update it on the website.
    Please attention to our website.Thank you for your attention.

  • Q

    Hi I need to know if it has brazilian portuguese language, instead just portuguese of Portugal. They are si different. thanks in advance.

    By sara Jul-21/2016 03:07:15

    A

    Hello sara,

    This item has both the brazilian portuguese and portuguese Portugal.

  • Q

    How can buy this phone ?

    By khaled Jan-28/2017 03:01:18

    A

    Hello khaled
    We ship worldwide and it is home delivery.
    Please order as follows:
    1. First, sign in the account through your registered email address on our website.
    2. Add the items to your shopping cart, and then choose the delivered country, shipping cost will appear.
    3. Then click "proceed to check out" button. You will find different shipping and payment options for you to select.
    4. Fill in your account details and address . Then click “place your order ” button
    You can pay for order by PayPal and credit card via PayPal. We also accept payment by western union and bank transfer.

  • Q

    I would like to pay in installments How can I do this?

    By Mattheus Oct-03/2016 04:10:29

    A

    Hello Mattheus,

    Please note that we don't accept installments, while you can pay with your credit card. Thanks for your attention.

  • Q

    I pay Boleto ?

    By Rony Paulo Guarino Aug-28/2016 06:08:13

    A

    Hello Rony,

    We accept Boleto.

    Our website accepts following safe and secure payment methods:
    1.PayPal
    2.Pay by credit card directly
    3.Pay by credit card via PayPal
    4.Wire Transfer
    5.Western Union
    6.Pay by Boleto Bancario via Ebanx
    Available payment methods depends on where are you from. Please add items to cart, click"proceed to checkout",then choose the destination country to check it.
    If you pay by Wire Transfer,Western Union,please contact us for further details.

  • Q

    olá Boa tarde tem alguma forma de enviar sem eu ser tributado aqui no Brasil porque e um absurdo o valor cobrado aqui amigo

    By Jairo May-13/2017 09:05:38

    A

    Hello cleidson,

    Taxes are charged by their local Customs Office and country regulations that is beyond our control and we are sorry that we can not give you a precise answer.


    Please check this link: http://chinatopgoods.net/about/faq.html.



  • Q

    Hello I want to buy the telephone But I have a question Do the normal shipping I can get a stating number can stat the shipment at the website 17stat Thank you

    By EL MORABET MOHCINE Mar-15/2017 03:03:39

    A

    Hello EL
    It depends on the shipping method selected in the check-out. Please consider these estimations as a reference:
    1) Expedited Shipping: 3-7 working days
    2) Unregistered Air Mail & Registered Air Mail:10-40 working days
    3) Priority Line : 5- 25 working days(Only for partial countries)
    Learn more information about shipping from http://chinatopgoods.net/about/shipping-methods.html

  • Q

    Why this item is not shipped to Colombia? Regards.

    By Alex Dec-27/2016 03:12:51

    A

    Hello Alex,

    Due to your customs office regualtion we can't.
    Thank you for your attention.

  • Q

    Hi, if i order the ulefone power, will you be able to declare the item as car navigator and 37$ so i can save the tax? thanks yossi

    By yossi Oct-05/2016 04:10:33

    A

    Hello yossi,
    Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

  • Q

    Already have one day that my payment has been confirmed! When will you send to Brazil?

    By Victor Antonio Oct-05/2016 12:10:48

    A

    Hello Victor,
    We generally require between 3-7 business days to arrange shipment upon payment. Thanks for your support.

  • Q

    hello im from MACEDOIN IF A BAY FROM YOU THIS PHONE, DOES HE COME IN MACEDOIN WITHAOUT ANY PROBLEM>?

    By selvet Sep-19/2016 05:09:15

    A

    Hello selvet,

    We can ship to Macedon, usually, we ship everywhere in the world from the CN warehouse.

    Thanks for your attention.

  • Q

    I paid today (08/08/2016). When you will arrive at my house? (Curitiba, Paraná, Brazil)

    By Will Aug-08/2016 11:08:14

    A

    Hello Will,
    We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    A. Expedited Shipping: Around 3-7 business days to arrive.
    B. Standard Shipping: Between 7-10 business days to be delivered.
    C. Flat Rate Shipping: Between 10-25 business days to be received.
    For more shipping details http://chinatopgoods.net/about/shipping-methods.html

    Thanks for your support.

  • Q

    Where is the warehouse? How many days of shipping for Italy?

    By Arash Aug-04/2016 08:08:27

    A

    Hello Arash,

    We are in China.


    We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    A. Expedited Shipping: Around 3-7 business days to arrive.
    B. Standard Shipping: Between 7-10 business days to be delivered.
    C. Flat Rate Shipping: Between 10-25 business days to be received.
    For more shipping details http://chinatopgoods.net/about/shipping-methods.html

  • Q

    does this phone ships to Puerto Rico and does it comes with the normal charger?

    By carlos Jul-23/2016 10:07:18

    A

    Hello carlos,
    We ship it to Puerto Rico.

    It comes with the EU adapter itself.

  • Q

    Hi, do you provide any warranty for this product?

    By Valter Mar-08/2017 05:03:31

    A

    Hello Valter
    Please read our full warranty terms here: http://chinatopgoods.net/about/warranty-and-return.html

  • Q

    quanto tempo leva para entregar no brasil

    By whanderson Feb-11/2017 07:02:32

    A

    Hello whanderson,
    Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
    Please refer to our shipping estimation below:
    1) Expedited Shipping: 3-7 working days
    2) Unregistered Air Mail & Registered Air Mail:10-40 working days
    3) Priority Line : 5- 25 working days(Only for partial countries)
    Learn more information about shipping from http://chinatopgoods.net/about/shipping-methods.html

  • Q

    je voudrais connaître le poids de cet appareil. Merci

    By leroy Feb-08/2017 04:02:00

    A

    Hello leroy,
    Product weight: 0.190 kg
    Package weight: 0.550 kg

  • Q

    Olá... pode ser envido para o Brasil..

    By guilherme Jan-16/2017 08:01:42

    A

    Olá, guilherme,


    Obrigado por sua pergunta.

    Sim, podemos enviá-lo para o Brasil.


  • Q

    tengo una duda sobre si hay alguna garantia, de cuanto tiempo y en que tipo de casos se puede hacer valida gracias saludos

    By Gianpaolo Jan-02/2017 01:01:21

    A

    Hello Gianpaolo,
    The warranty is 1 year.

    For more detailed information, please see this link: http://chinatopgoods.net/about/warranty-and-return.html

  • Q

    assistence center in europe??

    By person Oct-01/2016 05:10:31

    A

    Hello person,

    We don't have assistence center in europe right now. Any issue you can feel free to contact us here: http://chinatopgoods.net/about/contact-us.html, we will settle your issue.

    Thanks for your attention.

  • Q

    Hi, Question do you know when the china warehouse will have stock for the Ulefone Power 4G Phablet - BLUE? Reason why i'm asking is because the china warehouse is the only warehouse that ships to the Caribbean and the other warehouse that provide the Ulefone Power 4G Phablet - BLUE don't ship to any of the island in the Caribbean. i hope you'll be able to help me. thank you

    By Percival Rojas Aug-23/2016 06:08:51

    A

    Hello Percival,
    This item is presale item.
    The payment will not be processed until 3-5 business days before product dispatch.
    We will ship it out after presale time Aug 25 ends.

  • Q

    имали вградена чистачка в телефона и как да я открия

    By angelina Aug-11/2016 03:08:05

    A

    Здравейте Ангелина,

    Не е по-чист в телефона, трябва да изтеглите приложението почистване. Благодаря за вниманието.

  • Q

    There is any way to get one for free, like by making a review?

    By Ruben Aug-07/2016 11:08:07

    A

    Hello Ruben,

    Please check here for our "get it free" promotion:http://chinatopgoods.net/about/get-it-free.html

    Thanks for your support.

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